Distance Sales Agreement

This agreement is the Distance Agreements numbered 29188 published in the official gazette on 27.11.2014.
Regulation and the Consumer Protection dated 7.11.2013 and numbered 6502 on which this regulation is based.
It has been prepared in accordance with the 48th article of the Law. The parties to this Agreement
liability arising from the Law and the Regulation on Distance Contracts, and
They accept and declare that they know and understand their responsibilities.

ARTICLE 1 – Subject, Parties and Definitions

This contract is signed by KONAKMED ÖZEL SAĞLIK HİZM. MEDICAL MATERIALS. SAN.VE TİC.A.Ş (Private Mansion
Hospital) on the issues to be provided by the expert, again through the Call Center.
(hereinafter referred to as the Consultant.) This contract is related to Health.
who wish to receive consultancy services and submit their application (hereinafter referred to as the Client) with a Private
It is between Konak Hospital. The parties hereby declare, accept and acknowledge the accuracy of the information written in this contract.
they commit.

Title : Konakmed Private Health Service. Medical Materials. Industry and Trade Inc.
Address : Yenişehir Mah Democracy Boulevard No 41 İzmit Kocaeli
Phone : 4449595
E-Mail: info@konakhastanesi.com.tr
MERSIS NO: 0576077543800001

ARTICLE 2 – Duration of the Contract

To provide the services that are the subject of this contract, make an appointment through the Call Center.
The client, who is planned to meet with the consultant (Physician), is formed and pays the consultancy fee.
Together, the rights and obligations of the parties begin and end with the delivery of the chosen service.

ARTICLE 3 – Value of the Contract

The fee to be paid for the services specified in this contract is determined by the Call Center.
up to the amount. The stated prices include VAT. The Client, which is the subject of this contract,
the fee specified in the service to be selected from the services, the payment specified by the Private Konak Hospital will be redirected to the page

ARTICLE 4 – Rights and Responsibilities of the Parties:

a) Rights and Responsibilities of the Consultant (Physician) and Private Konak Hospital:

The purpose of Private Konak Hospital, which provides remote health consultancy service, is by a Consultant.
health assistance and supportive counseling needed by the person through visual and audio communication channels
is to provide the service. By contacting Private Konak Hospital Consultants, Counselors (Physician)
provides mediation services by providing a platform where they can receive consultancy services.
Required name, surname, telephone, etc. entered when receiving consultancy service through the Call Center. The confidentiality obligation of the information belongs to Private Konak Hospital.
What is spoken in the interviews remains between the consultant (physician) and the client, within the framework of the principle of confidentiality.
The identity information of the client is kept confidential and is not shared with third parties. It is shared with the competent authorities only if requested by the prosecutor’s office and the security unit. Conversations made by telephone or instant messaging programs or by video are never recorded, listened to or made under observation without the Client’s approval.
In online payments, if the card is used illegally by someone other than the holder, it will be published in the Bank Cards and Credit Cards Law No. 5464 dated 23.02.2006 and the Official Gazette dated 10.03.2007 and numbered 26458.
– The Client has accepted to receive all messages sent by Private Konak Hospital to the e-mails and telephones that he/she reported while becoming a member. In case of changes in e-mails and telephones, this situation will be reported to Private Konak Hospital. Otherwise, all information and update messages by the Site will continue to be sent to the e-mails and phones declared during registration.

b) Client Rights and Responsibilities:

Remote consulting service is personal. The usage fee on the site is used by a single user.
and the right of use cannot be transferred to third parties and institutions. Spouse without the person’s knowledge,
Recruitment or membership of counseling services by sibling, family member or any other person
cannot be performed.

Remote consultation, which will be done in the form of video, audio or messaging at the appointment time.
There is no refund in case of non-participation. Being late or missed
responsibility rests with the client. In this case, the client cannot ask for additional time.
Unless the Client informs the Consultant Physician or Private Konak Hospital that he has canceled the service 2 hours in advance, he cannot demand the refund of the missed meeting.
In such cases, which may occur due to technical reasons, the client is not deemed to have lost this right.
The counselee should be at the computer during the counseling hour agreed with the consultant physician, be alone during the relevant counseling process, ensure silence and privacy during the interview, ensure that there are no noise, distractions, cell phone use, interruptions and interruptions that prevent the conversation.
The client cannot take and use audio or video recordings of the conversations without the consent of the consultant.
The Client is fully responsible for the security of username and access passwords, e-mail username and access passwords. The consultant physician or Private Konak Hospital is not responsible for the damages that may arise due to the possession of the said information by third parties.
The Client declares that he has read this contract and is informed about the basic features, price and payment method of the service subject to the Contract on the Website and gives the necessary confirmation electronically or verbally.

MADDE 5 – Cayma Hakkı (İade Koşulları)

• Elektronik ortamda anında ifa edilen hizmetler ve tüketiciye anında teslim edilen gayri maddi mallara ilişkin hükümler gereğince Danışan ve Danışman hekim tarafından gerçekleştirilmiş olan uzaktan danışmanlık hizmetinin hiçbir şekilde ücret iadesi mümkün değildir.
• Planlanan görüşmeye katılamamanız söz konusu olduğunda 2 saat önce randevunuzu iptal etmeniz beklenir. Son 2 saat içinde gerçekleşen iptallerde veya haber vermeden katılmadığınız görüşmeye ait hakkınız yanar. 2 saatten önce haber verilen durumlarda danışanın isteğine göre yeni bir görüşme saati belirlenebilir veya tam ücret iadesi gerçekleştirilebilir.

ARTICLE 6 – Notifications and Disputes

The parties have accepted, declared and committed to the e-mail address to be given by the Consultant and the postal address of Yenişehir Mah Democracy Bulvarı No 41 İzmit Kocaeli, which is stated at www.konakhastanesi.com.tr, for all kinds of notifications arising from the contract.
In all kinds of disputes that may arise from this contract and its implementation; According to the monetary limit stipulated by the current legislation; Consumer Arbitration Committees and Consumer Courts are in charge. Kocaeli Courts and Enforcement Offices are authorized for the final resolution of disputes at the monetary border.
In case of disputes that may arise from this Agreement, the Client states that the official books and commercial records of the Private Konak Hospital, the electronic information and computer records kept in its own database and servers will constitute binding, final and exclusive evidence, and that this article will constitute an evidential contract within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that
This contract has been read, understood and signed by the parties. It is considered that the application to be signed is realized by sending the application to Private Konak Hospital on the internet. Private Konak Hospital may add, remove or make changes on new items and/or sub-headings if deemed necessary. The Client declares and undertakes that he has accepted these changes in advance.

ARTICLE 7 – STORAGE OF INFORMATION AND DOCUMENTS

Private Konak Hospital is obliged to keep the information and documents related to each transaction regarding the right of withdrawal, information, delivery and other obligations for 3 years.

ARTICLE 8 – ENFORCEMENT

This Agreement, which consists of 8 (eight) articles, was read by the Parties and concluded by being read by the Client in electronic environment and entered into force immediately.

Explicit Consent Text on Protection of Personal Data and Processing

As the hospitals of Private Konak Hospital, its subsidiaries, we attach great importance to the security of your personal data. In accordance with the Law on the Protection of Personal Data No. 6698 (“Personal Data Law”) and the “Regulation on Processing and Maintaining the Privacy of Personal Health Data”, as a healthcare institution, you will record and archive your personal information required to provide healthcare services, and when necessary, authorized third parties/institutions and we will process it in the ways listed in the Personal Data Law. For this reason, we inform you about our mutual rights and obligations and request your explicit consent.