Patient Rights
Right to Benefit from Services
Every individual who applies to our hospital receives all services, regardless of language, religion, race or sect. has the right to benefit.
Our patients, the diagnosis and treatment opportunities offered by our hospital and how to reach these services has the right to be informed.
Right to Information and Approval
Our patients, themselves or through their legal representatives, recommended medical interventions and each intervention.
potential risks or benefits, alternatives to proposed interventions, the outcome of being untreated, and
fully understand their health status in a language and method that they can understand, including the process that will develop.
has the right to receive information.
If our patients notify their request in writing, a written record of all medical records
have the right to receive a copy.
Apart from the information and consent of our patients, medical and legal obligations, serious problems related to their disease
Information on risk of side effects, risk of death, problems with convalescence, chance of success
has the right to decide on the treatment to be applied after it is done. Our patient used this right.
It is deemed to have accepted that it has approved the transactions to be made in the tactic.
Our patients have the right to receive information about the correct assessment and treatment of pain.
Information on how our patients and their families choose to donate organs and other tissues
have the right to receive.
How our patients can participate in clinical research and experiments conducted in the hospital
about how to protect our patients who agree to participate.
they and their families have the right to information.
Our patients have the right to receive clear information about the hospital mission.
Right to choose and change Personnel Recognition
Our patients are the doctors, nurses and other health personnel responsible for their own treatment.
have the right to know, choose and change their identities, duties and titles.
The right to choose and change the organization
Provided that the procedures and conditions stipulated by the legislation to which our patients are subject are complied with and has the right to choose and change its organization.
The right to refuse and stop treatment
- Provided that the procedures and conditions stipulated by the legislation to which our patients are subject are complied with and has the right to choose and change its organization.
Mahremiyet ( Gizlilik hakkı )
- Provided that the procedures and conditions stipulated by the legislation to which our patients are subject are complied with and has the right to choose and change its organization.
Right to respect
Our patients are respectful, compassionate and smiling at all times and under all conditions by protecting their personal reputations. Has the right to be examined and treated in a friendly environment.
Right to seek consultation
- The patient has the right to request a consultation with a specialist from a different branch, if he/she accepts the additional payment and at his/her own request.
Right to Second Opinion
- The patient has the right to request a consultation with a specialist from a different branch, if he/she accepts the additional payment and at his/her own request.
The right to perform religious duties
Our patients, regardless of their religious differences and as long as they do not interfere with the treatment, can fulfill their religious obligations. Has the right to freely exercise it.
Rright to security
Everyone has the right to expect and demand to be safe in a health institution.
Protection of life and property of patients, relatives such as visitors and companions, and
Necessary measures are taken by our hospital to ensure
In our hospital, children, disabled individuals and the elderly (alone, in need of care, accompanying persons)
appropriate protection measures have been taken.
The right to have companions and visitors
- Hastalarımız, hastanemiz tarafından belirlenen usul ve esaslara uygun şekilde ziyaretçi kabul etmek ve refakatçi bulundurma hakkına sahiptir.
Patient Visitor Rules
Visiting hours in our hospital; every day from 10:00 to 22:00. visiting hours
Definitely obey.
Do not come to visit outside of visiting hours unless it is necessary.
Do not bring your children under the age of 12 to visit, considering their health.
your visit; keep it short for the health of the patients, it is quiet in the hospital during the visit
Please be.
Do not be in the patient’s room at the same time, preferably more than two people.
Considering the situation of the patient himself or other patients with whom he shares his room,
The department/service nurse may limit the number of visitors or visiting hours, please follow the rules.
sleep.
When visiting hours are over, heed the warnings of the officials.
Patients’ diets are special, do not bring outside food, drink or fruit to the hospital.
Do not bring flowers to hospital visits as there may be patients with allergies or asthma.
Turn your mobile phones to silent mode in the hospital.
Do not litter.
Do not smoke in the hospital.
Do not sit on patient beds, do not enter crowded rooms.
If possible, do not visit the patient on the day of surgery.
Keep the patient’s place and belongings clean and do not damage them.
Inform the nurse in charge of your wishes and suggestions or write them in the wish and suggestion box.
Do not throw anything out of windows and do not put anything on the windowsill.
Companion Rules
Except for the Intensive Care services, every inpatient has the right to have a companion, provided that there is no medical inconvenience.
The number of accompanying persons is limited to one person.
Companions (other than physician and nurse directives) should not perform any practice for the patient.
The companions should keep the hospital belongings and materials neat and clean.
Companions will not take their patients out of the hospital or change their beds without the request of the relevant physician or nurse.
Companions cannot use tobacco and alcoholic substances in the hospital.
Companions should not bring food and drink to the patient, and should not give any food or drink to the patient without consulting the physician or nurse.
Companions should not speak loudly in patient rooms and corridors, and should not disturb employees and other patients.
Companions should inform the nurse when there is any problem with their patients.
Companions should not change their attendants frequently, and if the change is necessary, they should notify the nurse in charge of the clinic.
Companions should get information about the patient’s medical condition from their physician.
Companions must follow all hospital rules.
Right to submit complaints, opinions and suggestions
The patient and his family, in case of violation of patient rights, in case of violation of the complaint mechanism in our hospital. the right to initiate, review, conclude and be notified of the outcome has.
Health institution rules and practices
Our patients get information about the hospital rules and practices to be applied to them has the right.
Examination and treatment costs
Before the treatment, our patients learn about the treatment service costs and the service they receive afterwards.
Has the right to request and receive a clear and detailed invoice of the price paid in return.