Protection of Personal Data

Protection of Personal Data

Information Text on the Protection of Personal Data

Your personal data will only be processed within the framework described below and in accordance with the relevant legislation by Private Konak Hospital, as a Data Controller within the scope of the Personal Data Protection Law No. 6698 (“Law”) and the relevant legislation.

Collection, Processing and Processing Purposes of Personal Data

Your personal data for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services provided by Private Konak Hospital, planning and management of health services and financing; verbal, written or electronic media, call center, website, verbal, written and similar channels. Your special quality personal data and general quality personal data, especially your health data, can be processed by Private Konak Hospital, including but not limited to the following:

·          Your name, surname, TR Identity number, passport number or temporary TR Identity number, place and date of birth, marital status, gender, protocol number and other identification data by which we can identify you,

·         Your address, telephone number, e-mail address and other communication data,

·         Your financial data such as your bank account number, IBAN number, credit card information, billing information,

·         Your personal data obtained when you contact us via e-mail, letter or other means, with voice call recordings kept by customer representatives in accordance with call center standards,

·        If you visit our hospital, your camera recordings,

·        If you use the parking lot, give your vehicle license plate,

·        Your health and sexual life data obtained during the conduct of medical diagnosis, treatment and care services, including but not limited to your laboratory results, test results, examination data, check-up information, and prescription information,

·          Your private health insurance data and Social Security Institution data for the purpose of financing and planning Healthy Health services,

·         If you apply for a job at Private Konak Hospital, your other personal data including the CV provided in this regard, and if you are a Private Konak Hospital employee or related employee, your service contract and any personal data related to your work aptitude.

In addition, your personal data may also be processed when you use our call center or website with the intention of using the online services of a certain Private Konak Hospital, when you attend trainings, seminars or organizations organized by Private Konak Hospital, or if you visit or browse the websites.

Your personal data, including your sensitive personal data;

·         Protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing,

·        Informing you about the appointment if you make an appointment,

·         Analysis to improve healthcare services,

·         Planning and managing the internal functioning of our hospital,

·        Training and developing our employees,

·         Monitoring and preventing abuse and unauthorized transactions,

·        Performing risk management and quality improvement activities,

·        Doing research,

·         Fulfilling legal and regulatory requirements,

·        Invoicing for our services,

·        Confirming your identity,

·        Medicine supply,

·        Confirming your relationship with the institutions that have contracted with our hospital,

·         Sharing requested information with the Ministry of Health and relevant public institutions and organizations in accordance with the relevant legislation,

·         Sharing requested information with private insurance companies within the scope of financing health services,

·         Answering all your questions and complaints regarding health services,

·         Taking all necessary technical and administrative measures within the scope of data security of our hospital systems and applications,

·         Analyzing your use of healthcare services and storing your health data in order to develop and improve the healthcare services we offer you,

·         Procuring the necessary information in line with the requests and inspections of regulatory and supervisory institutions and official authorities,

·         Preserving information about your health data, which must be kept in accordance with the relevant legislation,

·         Ensuring financial reconciliation with contracted institutions regarding the health services offered to you,

·         Measuring patient satisfaction,

and without being limited to these, the execution, development, planning and management of health services and financing, increasing patient satisfaction, research and similar purposes.

In addition, your personal data mentioned above can be processed within the framework of the Health Services Basic Law No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, the Regulation on Private Hospitals, the regulations of the Ministry of Health and other legislation. It will be transferred to archives and information systems and can be kept under protection both in digital and physical environment.

2.       Transfer of Personal Data

Your personal data, within the scope of the Law and similar legislation and for the purposes listed above:

·        Private insurance companies,

·        Ministry of Health and its sub-units,

·         Social Security Institution,

·        General Directorate of Security and similar law enforcement agencies,

·        General Directorate of Population,

·         Turkey Pharmacists Association,

·        Courts,

·         Laboratory, center and similar third parties with whom we cooperate for medical diagnosis,

·        Your authorized representatives,

·         Third parties we consult, including lawyers, tax consultants and auditors,

·         Regulatory and supervisory bodies, public authorities

It may be shared with our business partners and other third parties with whom we cooperate to develop and carry out health services, including health services, for the above-mentioned purposes.

3.       Method and Legal Reason for Personal Data Collection

Your personal data is collected in all kinds of verbal, written or electronic media for the purposes mentioned above and for the purpose of providing health services within the determined legal framework, and in this context, Private Konak Hospital fulfills its contractual and legal obligations fully and properly.

4. Your Rights Regarding the Protection of Personal Data

In accordance with the legislation regarding your processed personal data; to learn whether personal data is processed, to request information if personal data has been processed, to learn the purpose of processing personal data and whether they are used in accordance with its purpose, to know the third parties in the country or abroad to whom personal data is transferred, to request correction of personal data in case of incomplete or incorrect processing requesting the deletion or destruction of personal data, requesting the correction of personal data in case of incomplete or incorrect processing and/or notification of the processes regarding the deletion or destruction of personal data to third parties to whom personal data has been transferred, against the person himself by analyzing the processed data exclusively through automated systems You have the right to object to the emergence of a result, to demand the compensation of the damage in case of damage due to the unlawful processing of personal data.

5.       Data Security

Private Konak Hospital protects your personal data in full compliance with all technical and administrative security controls that must be taken in accordance with information security standards and procedures. The said security measures are provided at a level appropriate to the possible risk, taking into account the technological possibilities.